TruSEO

Get started

Refund Policy

Home Refund Policy

Refund Policy – SkySync Digital LLC

At SkySync Digital LLC, your satisfaction is our top priority. We are dedicated to providing high-quality, results-driven digital marketing solutions tailored to your unique business needs. However, we understand that circumstances can change. That’s why we’ve outlined a fair and transparent refund policy to address any concerns regarding cancellations and service dissatisfaction.

1. Service Cancellation & Refund Eligibility

Prepaid Services

  • If you've purchased a service in advance and our team has not yet initiated any work, you are eligible for a full refund.
  • If work has already commenced, we may offer a partial refund, calculated based on the portion of the service already completed and any non-recoverable resources used. This is assessed on a case-by-case basis.

Monthly Subscriptions

  • SkySync Digital LLC offers flexible monthly subscription plans.
  • You can cancel your subscription at any time, but to be eligible for a refund, the cancellation request must be submitted within the first 7 days of the current billing cycle.
  • After this window, the service will remain active for the rest of the month and no refunds will be issued for that cycle.

Custom Digital Marketing Campaigns

  • Our custom digital marketing campaigns (e.g., SEO, PPC, Social Media Management) are tailored specifically for each client and often involve significant upfront planning and resource allocation.
  • For this reason, refunds are not available once a campaign has been launched.
  • However, if you wish to discontinue future services, you may cancel your plan before your next billing cycle to avoid further charges.

2. How to Request a Refund or Cancel Services

To request a cancellation or discuss a potential refund, please contact our support team at info@skysyncdigital.com. Include your account details, service type, and the reason for your request. Our team will review your case and respond within 3–5 business days with the appropriate next steps.

3. Additional Notes

  • All refund requests are evaluated based on the terms outlined above and the specifics of your service agreement.
  • Any promotional services or one-time discounted packages may not be eligible for refunds unless stated otherwise at the time of purchase.
  • If you have any questions or concerns, don’t hesitate to reach out. We’re here to help and committed to making your experience with SkySync Digital LLC as smooth and valuable as possible.